Ford_News
06-24-2011, 08:11 AM
Filed under: Car Buying (http://www.autoblog.com/category/carbuying/), Plants/Manufacturing (http://www.autoblog.com/category/plants-manufacturing/), Ford (http://www.autoblog.com/category/ford/), Honda (http://www.autoblog.com/category/honda/), Lexus (http://www.autoblog.com/category/lexus/)
http://www.blogcdn.com/www.autoblog.com/media/2011/06/jdp-iqs-2007-2011.jpg (http://www.mnfords.com/2011/06/24/2011-j-d-power-initial-quality-report-praises-lexus-honda-pan/#continued)
The calendar has kicked over to summer, and that means J.D. Power (http://www.autoblog.com/tag/j.d.+power) has just updated its Initial Quality report. The 2011 edition of the IQS is a bit surprising, mostly because the quality of new model launches has been trending upward since 2007 for the entire industry on average. The tune has changed for 2011, as J.D. Power notes the first quality decline in four years, though it notes that carryover models performed better than ever - it's the new models that are drawing complaints. It's not all bad news, though, as a few automakers have managed to stand out from the competition:
According to the study, which tracks buyer satisfaction after 90 days of ownership, Honda (http://www.autoblog.com/make/honda) is a notable leader in quality, and its lineup shares seven awards for specific models. The Accord (http://www.autoblog.com/model/accord), Accord Crosstour (http://www.autoblog.com/model/accord+crosstour), Civic (http://www.autoblog.com/model/civic), Element (http://www.autoblog.com/model/element), Fit (http://www.autoblog.com/model/fit), Insight (http://www.autoblog.com/model/insight) and Ridgeline (http://www.autoblog.com/tag/ridgeline) all receive recognition from J.D. Power. Lexus (http://www.autoblog.com/make/lexus) isn't too far behind Honda, with four models getting the 2011 IQS thumbs up. Lexus also leads automakers in across-the-line quality, with Honda, Acura (http://www.autoblog.com/make/acura), Mercedes-Benz (http://www.autoblog.com/make/mercedes-benz) and Mazda (http://www.autoblog.com/make/mazda) chugging along right behind. Toyota (http://www.autoblog.com/make/toyota/) showed strong signs of a comeback, motoring all the way from 21st place in 2010 back up to 7th place. Another item of note, is that Land Rover (http://www.autoblog.com/make/land+rover) made a major leap in quality, and has reduced quality issues by 47 problem per every 100 vehicles.
According to JDP, the leading reasons noted for a drop in quality includes growing consumer dissatisfaction with engine/transmission issues and audio/navigation matters. Chief among those who were dinged by both factors is Ford, which drew black marks for its complex MyFordTouch/Sync technologies (http://www.autoblog.com/2011/06/03/mulally-facing-pressure-to-fix-ford-fix-tech-and-quality-glitche/), along with its PowerShift dual clutch transmission behavior. The technology updates saw Ford (http://autoblog.com/make/ford/) plummet from 5th place overall (first among non-premium marques) to 23rd place out of 32 brands.
Read the full report by clicking past the jump (http://www.mnfords.com/2011/06/23/2011-j-d-power-initial-quality-report-praises-lexus-honda-pan/#continued).Continue reading 2011 J.D. Power Initial Quality report praises Lexus, Honda, pans Ford (http://www.autoblog.com/2011/06/24/2011-j-d-power-initial-quality-report-praises-lexus-honda-pan/)
2011 J.D. Power Initial Quality report praises Lexus, Honda, pans Ford (http://www.autoblog.com/2011/06/24/2011-j-d-power-initial-quality-report-praises-lexus-honda-pan/) originally appeared on Autoblog (http://www.autoblog.com) on Fri, 24 Jun 2011 10:04:00 EST. Please see our terms for use of feeds (http://www.weblogsinc.com/feed-terms/).
Permalink (http://www.autoblog.com/2011/06/24/2011-j-d-power-initial-quality-report-praises-lexus-honda-pan/) | Email this (http://www.autoblog.com/forward/19975680/) | Comments (http://www.autoblog.com/2011/06/24/2011-j-d-power-initial-quality-report-praises-lexus-honda-pan/#comments)
More... (http://www.autoblog.com/2011/06/24/2011-j-d-power-initial-quality-report-praises-lexus-honda-pan/)
http://www.blogcdn.com/www.autoblog.com/media/2011/06/jdp-iqs-2007-2011.jpg (http://www.mnfords.com/2011/06/24/2011-j-d-power-initial-quality-report-praises-lexus-honda-pan/#continued)
The calendar has kicked over to summer, and that means J.D. Power (http://www.autoblog.com/tag/j.d.+power) has just updated its Initial Quality report. The 2011 edition of the IQS is a bit surprising, mostly because the quality of new model launches has been trending upward since 2007 for the entire industry on average. The tune has changed for 2011, as J.D. Power notes the first quality decline in four years, though it notes that carryover models performed better than ever - it's the new models that are drawing complaints. It's not all bad news, though, as a few automakers have managed to stand out from the competition:
According to the study, which tracks buyer satisfaction after 90 days of ownership, Honda (http://www.autoblog.com/make/honda) is a notable leader in quality, and its lineup shares seven awards for specific models. The Accord (http://www.autoblog.com/model/accord), Accord Crosstour (http://www.autoblog.com/model/accord+crosstour), Civic (http://www.autoblog.com/model/civic), Element (http://www.autoblog.com/model/element), Fit (http://www.autoblog.com/model/fit), Insight (http://www.autoblog.com/model/insight) and Ridgeline (http://www.autoblog.com/tag/ridgeline) all receive recognition from J.D. Power. Lexus (http://www.autoblog.com/make/lexus) isn't too far behind Honda, with four models getting the 2011 IQS thumbs up. Lexus also leads automakers in across-the-line quality, with Honda, Acura (http://www.autoblog.com/make/acura), Mercedes-Benz (http://www.autoblog.com/make/mercedes-benz) and Mazda (http://www.autoblog.com/make/mazda) chugging along right behind. Toyota (http://www.autoblog.com/make/toyota/) showed strong signs of a comeback, motoring all the way from 21st place in 2010 back up to 7th place. Another item of note, is that Land Rover (http://www.autoblog.com/make/land+rover) made a major leap in quality, and has reduced quality issues by 47 problem per every 100 vehicles.
According to JDP, the leading reasons noted for a drop in quality includes growing consumer dissatisfaction with engine/transmission issues and audio/navigation matters. Chief among those who were dinged by both factors is Ford, which drew black marks for its complex MyFordTouch/Sync technologies (http://www.autoblog.com/2011/06/03/mulally-facing-pressure-to-fix-ford-fix-tech-and-quality-glitche/), along with its PowerShift dual clutch transmission behavior. The technology updates saw Ford (http://autoblog.com/make/ford/) plummet from 5th place overall (first among non-premium marques) to 23rd place out of 32 brands.
Read the full report by clicking past the jump (http://www.mnfords.com/2011/06/23/2011-j-d-power-initial-quality-report-praises-lexus-honda-pan/#continued).Continue reading 2011 J.D. Power Initial Quality report praises Lexus, Honda, pans Ford (http://www.autoblog.com/2011/06/24/2011-j-d-power-initial-quality-report-praises-lexus-honda-pan/)
2011 J.D. Power Initial Quality report praises Lexus, Honda, pans Ford (http://www.autoblog.com/2011/06/24/2011-j-d-power-initial-quality-report-praises-lexus-honda-pan/) originally appeared on Autoblog (http://www.autoblog.com) on Fri, 24 Jun 2011 10:04:00 EST. Please see our terms for use of feeds (http://www.weblogsinc.com/feed-terms/).
Permalink (http://www.autoblog.com/2011/06/24/2011-j-d-power-initial-quality-report-praises-lexus-honda-pan/) | Email this (http://www.autoblog.com/forward/19975680/) | Comments (http://www.autoblog.com/2011/06/24/2011-j-d-power-initial-quality-report-praises-lexus-honda-pan/#comments)
More... (http://www.autoblog.com/2011/06/24/2011-j-d-power-initial-quality-report-praises-lexus-honda-pan/)