Ford_News
07-16-2013, 02:22 PM
Filed under: Government/Legal (http://www.autoblog.com/category/government-legal/), Technology (http://www.autoblog.com/category/tech/), Ford (http://www.autoblog.com/ford/), Lincoln (http://www.autoblog.com/lincoln/), Mercury (http://www.autoblog.com/mercury/), Infotainment (http://www.autoblog.com/category/infotainment/)
http://www.blogcdn.com/www.autoblog.com/media/2013/07/myford-touch-2013-update-628.jpg (http://www.autoblog.com/photos/myford-touch-2013-update/)
A national law firm, Hagens Berman Sobol Shapiro LLP, has filed a proposed class action lawsuit whose presupposition is that MyFord Touch (http://www.autoblog.com/tag/myford+touch/) is defective. Specifically, the complaint states that the system - as well as the MyLincoln Touch (http://www.autoblog.com/tag/mylincoln+touch/) and MyMercury Touch clones - often freeze, fail to respond to voice or touch commands and have issues connecting to mobile phones.
According to Hagens Berman managing partner Steve Berman, MyFord Touch is a theoretically "brilliant idea" that falls short in actual execution. Said Berman in a press release, "In reality, the system is fundamentally flawed, failing to reliably provide functionality, amounting to an inconvenience at best, and a serious safety issue at worst."
Other MFT issues enumerated within the 41-page filing include problems controlling the window defroster, rear-view camera and navigation system. The suit maintains that Ford (http://www.autoblog.com/ford/) is aware of the problem but has yet to submit a workable and acceptable solution to MFT customers. Scroll down if you'd like to read the full press release (http://www.mnfords.com/2013/07/16/preposed-class-action-lawsuit-targets-defective-myford-touch/#continued).Continue reading Preposed class-action lawsuit targets 'defective' MyFord Touch (http://www.autoblog.com/2013/07/16/preposed-class-action-lawsuit-targets-defective-myford-touch/)
Preposed class-action lawsuit targets 'defective' MyFord Touch (http://www.autoblog.com/2013/07/16/preposed-class-action-lawsuit-targets-defective-myford-touch/) originally appeared on Autoblog (http://www.autoblog.com) on Tue, 16 Jul 2013 15:58:00 EST. Please see our terms for use of feeds (http://www.mnfords.com/rss-term-of-use/).
Permalink (http://www.autoblog.com/2013/07/16/preposed-class-action-lawsuit-targets-defective-myford-touch/) | Email this (http://www.autoblog.com/forward/20667408/) | Comments (http://www.autoblog.com/2013/07/16/preposed-class-action-lawsuit-targets-defective-myford-touch/#comments)
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http://www.blogcdn.com/www.autoblog.com/media/2013/07/myford-touch-2013-update-628.jpg (http://www.autoblog.com/photos/myford-touch-2013-update/)
A national law firm, Hagens Berman Sobol Shapiro LLP, has filed a proposed class action lawsuit whose presupposition is that MyFord Touch (http://www.autoblog.com/tag/myford+touch/) is defective. Specifically, the complaint states that the system - as well as the MyLincoln Touch (http://www.autoblog.com/tag/mylincoln+touch/) and MyMercury Touch clones - often freeze, fail to respond to voice or touch commands and have issues connecting to mobile phones.
According to Hagens Berman managing partner Steve Berman, MyFord Touch is a theoretically "brilliant idea" that falls short in actual execution. Said Berman in a press release, "In reality, the system is fundamentally flawed, failing to reliably provide functionality, amounting to an inconvenience at best, and a serious safety issue at worst."
Other MFT issues enumerated within the 41-page filing include problems controlling the window defroster, rear-view camera and navigation system. The suit maintains that Ford (http://www.autoblog.com/ford/) is aware of the problem but has yet to submit a workable and acceptable solution to MFT customers. Scroll down if you'd like to read the full press release (http://www.mnfords.com/2013/07/16/preposed-class-action-lawsuit-targets-defective-myford-touch/#continued).Continue reading Preposed class-action lawsuit targets 'defective' MyFord Touch (http://www.autoblog.com/2013/07/16/preposed-class-action-lawsuit-targets-defective-myford-touch/)
Preposed class-action lawsuit targets 'defective' MyFord Touch (http://www.autoblog.com/2013/07/16/preposed-class-action-lawsuit-targets-defective-myford-touch/) originally appeared on Autoblog (http://www.autoblog.com) on Tue, 16 Jul 2013 15:58:00 EST. Please see our terms for use of feeds (http://www.mnfords.com/rss-term-of-use/).
Permalink (http://www.autoblog.com/2013/07/16/preposed-class-action-lawsuit-targets-defective-myford-touch/) | Email this (http://www.autoblog.com/forward/20667408/) | Comments (http://www.autoblog.com/2013/07/16/preposed-class-action-lawsuit-targets-defective-myford-touch/#comments)
More... (http://www.autoblog.com/2013/07/16/preposed-class-action-lawsuit-targets-defective-myford-touch/)